Resisting Complacency in Business
Complacency Has Its Roots in Success “Companies usually fail because of the incompetence and arrogance of a complacent management team, not because they struggled to predict the future.” (Scott Davis, Carter Copeland, and Rob Wertheimer, Lessons From the Titans) In Lessons From the Titans, a book about large industrial companies and their various ups and downs as businesses, the authors share a story about Boeing. The aerospace company, with great focus on driving efficiency, achieved financial […]